For the Love of Drama: Escaping the Drama Triangle

2019-08-14@ 6:00 PM

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Whenever conflict arises, so does the potential for the dreaded Kaufman Drama Triangle. We’ll discuss the actors in the drama triangle, how to identify the scripts at play. We’ll discuss a couple mechanisms to diffuse the drama in order to achieve successful conflict resolution.

Ann Rich is a Lean-Agile Coach for the Platform Infrastructure group at USAA, using data-based coaching to improve responsiveness and delivery as an organization. She works alongside a handful of other coaches …More Details on Event Website